Frequently Asked Questions

Answers to common questions about working with Success HR Advisory

Choosing the right HR support can feel difficult, especially if your organisation is growing, facing people challenges or trying to strengthen compliance. These FAQs answer some of the most common questions about how Success HR Advisory works and the support available.

 

 

 

Do you only work on a retained basis?

No. Support is available on both an ongoing retained basis and through one-off consultancy projects. Some organisations need regular monthly HR support, while others start with a specific project, compliance review, policy update or employee relations matter.


What types of organisations do you support?

Success HR Advisory supports growing organisations across the UK, particularly in social care, children’s and adult services, fostering, charity and not-for-profit, hospitality, and SMEs. The consultancy is especially suited to people-focused and operationally demanding organisations where HR, compliance and leadership decisions are closely connected.


Can you help with live employee relations issues?

Yes. Support is available for grievances, disciplinary matters, performance issues, absence concerns, restructures, investigations and other complex people issues. The focus is on helping leaders manage issues fairly, practically and with clear documentation.


Do you provide legal advice?

Success HR Advisory provides HR and employment advisory support rather than legal representation. Where legal advice is required, HR support can complement advice from solicitors by helping with documentation, process management, communication and practical implementation.


Do you support organisations employing migrant workers?

Yes. Specialist HR support is available for employers of migrant workers and sponsored staff, including right to work processes, sponsorship-related HR governance, record keeping and broader workforce compliance systems.


Do you support employers with sponsorship compliance concerns?

Yes. Success HR Advisory provides HR governance support for employers of migrant workers and sponsored staff, including right to work processes, sponsorship-related record keeping, workforce compliance systems and broader people management controls. This support is focused on strengthening HR documentation, internal processes and management controls in contexts where sponsor licence compliance is under scrutiny.


Do you offer HR software or insurance?

Yes. Success HR Advisory can provide access to HR systems and Employment Disputes Insurance as part of a wider people risk and governance approach. These options can help organisations improve record-keeping, strengthen compliance and manage employment risk more confidently.


How do I know what support I need?

That depends on your organisation’s size, sector, current challenges and internal HR capacity. A free initial consultation can help identify whether you need one-off project support, retained HR advisory support, a compliance review or another form of practical HR support.


Do you offer support if we are not ready for a retainer?

Yes. Organisations can start with a one-off HR compliance audit, policy review, handbook update, HR project or annual compliance and policy refresh. This allows you to address immediate priorities and build confidence before deciding whether ongoing retained support is needed.


Do you work with organisations outside Birmingham?

Yes. Although Success HR Advisory is based in Birmingham, support is available to organisations across the UK. Meetings and advisory support can be provided remotely, with in-person support discussed where appropriate.


Can you help if we already have some internal HR support?

Yes. Success HR Advisory can work alongside internal HR staff, senior leaders or managers where additional senior-level guidance, project support or specialist HR governance input is needed.


Can you review our contracts, handbook and HR policies?

Yes. Success HR Advisory can review contracts, handbooks, policies and HR templates to identify gaps, outdated wording, compliance risks and areas where documentation could be clearer or more practical.


Can you help managers handle difficult conversations?

Yes. Support can include practical guidance, coaching and training to help managers deal with absence, conduct, performance, grievances and other workplace issues more confidently and consistently.


Is the first consultation free?

Yes. The initial consultation is free and gives you an opportunity to discuss your organisation’s HR priorities, current challenges and the type of support that may be most appropriate.